Here at Airedale, we are award-winning tour operators specialising in quality, tailor-made holidays for groups in the UK, Europe, and Worldwide. Very much a family company, we pride ourselves on our friendly and experienced staff, for our attention to detail and our commitment to our customers.
Our holidays are bespoke and are tailored to your group’s every need. We work closely with Group Travel Organisers every step of the way, making booking your holiday with us a breeze, whether it be for 20 or 100 travellers! With ABTOT and ATOL protection, you can trust that your group holiday is in the right hands.
I have been involved with Airedale since the turn of the century when my partner David Kettell became a partner, serving as shareholder and director for many years, whilst bringing up our children and creating a rather lovely art gallery. In 2018 I stepped in as MD and began running the company.
Despite the pandemic, Airedale is stronger than ever, and we are really looking forward, with customer care and satisfaction paramount. I could not hope for a better team to help me face an exciting future.
I love travelling, walking, my three children, our dog Billie and of course Orla, my cat.
I joined Airedale this year as Marketing Executive, after previously working in Social Media Marketing and completing my MA in Contemporary English Literature. At Airedale I look after marketing, so will hopefully be in touch with you all over the coming period, as well as meeting you all at shows we intend to attend. I love to travel, so am very excited to have joined Airedale. Finding new places is one of my favourite pastimes, so Airedale is a perfect fit!
I’m Airedale’s Field Sales Manager, which makes me your first point of contact. I’ve been working in group travel for the past 7 years, but prior to that, I worked overseas for Thomas Cook as Destination Manager for 10 years. I have many great contacts in the industry, from Group Travel Organisers to hotels and other suppliers. When combined, this means I can match your group to your perfect holiday. I’ve been at Airedale now for four years and I’ve spoken with many of you already. If we haven’t yet had the pleasure, I’d love to hear from you. Travel is my passion, so be careful, I may even join you on your tour!
I am Airedale’s longest serving member of staff having been with the company for over 10 years. I’ve since performed virtually everyrole in the office and now as the Groups & Tours Manager, I organise itineraries, excursions and book coaches, to make sure your holiday runs smoothly. I also to love to travel and exploring the UK, Europe and beyond.
I have been with Airedale since 2018. Having over 15 years’ previous experience working in customer services has enabled me to build a great relationship with our customers and I take pride in making sure you are all looked after. I am here to answer any of your questions, and to deal with any requests you may have, together with producing rooming lists, booking flights, invoicing and all the administration that go towards your holidays. I love spending time with my husband and children, and we all love to travel!
A very big thank you to Airedale, particularly Jo, Lesley and Steph for organising a brilliant holiday to Norfolk. Everyone on the tour thoroughly enjoyed themselves and are anxious to hear news of our 2022 holiday
One of the best things about Airedale is their personal administration service. All the worry is taken away bookings and payments are sent directly to Airedale, saving me a lot of work. The Airedale staff are always helpful, friendly and efficient, nothing is too much trouble.
A big thank you to you all for making it easier to organise this holiday. I have been dealing with you for over 30 years and have always been given help with queries promptly and willingly. How you manage it all I can’t imagine, but you always do an excellent job.