Skip to main content

About Airedale

We love to travel

Here at Airedale, we are award-winning tour operators specialising in quality, tailor-made holidays for groups in the UK, Europe, and Worldwide. Very much a family company, we pride ourselves on our friendly and experienced staff, for our attention to detail and our commitment to our customers.

Our holidays are bespoke and are tailored to your group’s every need. We work closely with Group Travel Organisers every step of the way, making booking your holiday with us a breeze, whether it be for 20 or 100 travellers!  With ABTOT and ATOL protection, you can trust that your group holiday is in the right hands.

Meet the Team

Managing Director

I have been involved with Airedale since the turn of the century when my partner David Kettell became a partner, serving as shareholder and director for many years, whilst bringing up our children and creating a rather lovely art gallery. In 2018 I stepped in as MD and began running the company.

Despite the pandemic, Airedale is stronger than ever, and we are really looking forward, with customer care and satisfaction paramount. I could not hope for a better team to help me face an exciting future.

I love travelling, walking, my three children, our dog Billie and of course Orla, my cat.

Marketing Executive

I joined Airedale last February as Marketing Executive, after previously working in Social Media Marketing and completing my MA in Contemporary English Literature.

At Airedale I look after marketing, so will hopefully be in touch with you all over the coming period, as well as meeting you all at shows we intend to attend. I have recently been involved in setting up the individual product and tours, an exciting new venture for the company!

I love to travel, so am very excited to have joined Airedale. Finding new places is one of my favourite pastimes, so Airedale is a perfect fit!

Administration Assistant

I have worked in HR for several years, covering all aspects of the processes involved in HR. I would do inductions for new staff as well as being the PA to the MD and senior directors. Organising hospitality for overseas visitors, booking hotels, ordering phones and laptops for new sales staff were just a few of the tasks I undertook. Also, keeping up to date records of occupational health information.

Before that I worked in marketing, attending roadshows, organising events, marketing material and updating sales systems. I have a strong administrative background and enjoy working in a team environment.

Itineraries Organiser

I’m Airedales newest member joining as Itineraries organiser. Before Airedale I have spent many years in both Operations & customer service. I will be supporting you all with your itinerary and ensuring your holiday runs smoothly. I look forward to being part of your fabulous holiday experience.

Outside of work I love to spend time with my family, grand children & my beloved dog Maisy. I love to travel and find hidden gems throughout the UK & Europe.

Tours Administrator

I have been with Airedale since 2018. Having over 15 years’ previous experience working in customer services has enabled me to build a great relationship with our customers and I take pride in making sure you are all looked after. I am here to answer any of your questions, and to deal with any requests you may have, together with producing rooming lists, booking flights, invoicing and all the administration that go towards your holidays. I love spending time with my husband and children, and we all love to travel!

A very big thank you to Airedale, particularly Jo, Lesley and Steph for organising a brilliant holiday to Norfolk. Everyone on the tour thoroughly enjoyed themselves and are anxious to hear news of our 2022 holiday

JM - Alton Health & Fun Club in Hampshire – Botanical / Coach

One of the best things about Airedale is their personal administration service. All the worry is taken away bookings and payments are sent directly to Airedale, saving me a lot of work. The Airedale staff are always helpful, friendly and efficient, nothing is too much trouble.

Michael Rofe - National Trust Southport & Formby Association

A big thank you to you all for making it easier to organise this holiday. I have been dealing with you for over 30 years and have always been given help with queries promptly and willingly. How you manage it all I can’t imagine, but you always do an excellent job.

Joan Smith